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Shipping policy

The delivery time may vary depending on the product and it is indicated on the online form. In the absence of express information on shipping times, the products will be shipped within 48 working hours from the receipt of the payment.
However, remote areas may require longer delivery times. upon shipment of the order, customers will receive an email from Palmatic Studio specifying the tracking number and a direct link to track the status of the shipment.

Palmatic studio delivers the products to customers with express shipping services all over the world.
Shipments to Italy, San Marino and Vatican City will be free and shipped by Palmatic Studio.
Shipments to the European Union have a supplement of € 25.
Shipments to countries outside the European Union will have a surcharge of 35 €.

If the products must be delivered outside the European Union, the total price indicated in the order and in the order confirmation is net of any customs duties and any other taxes.
The Customer agrees to pay any applicable customs duties or other applicable local costs, charges and taxes, if required, in addition to the price indicated in the order and in the order confirmation, as required by the laws in force in the country where the product will be delivered.
The customer is encouraged to check with the competent authorities in his country of residence or destination of the products for further information.
Shipments are generally made between Monday to Friday between 9am and 4.30pm.
For further information about the shipment and delivery of products, customers are invited to contact the information service: info@palmaticstudio.com

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